Posted by Ask a Manager
https://www.askamanager.org/2026/04/i-was-laid-off-but-my-old-coworkers-are-stilling-texting-me-with-work-questions.html
https://www.askamanager.org/?p=37726
A reader writes:
My position was recently eliminated.
Now former colleagues are texting me to ask questions. I don’t feel obligated to answer. What are some response options when I want to politely say no?
You’re not obligated to answer questions when you’re no longer working there. That said, it’s also true that if you want to keep good relationships with these colleagues and might need them for job leads or references (informal or otherwise) in the future, you might not want to take a completely black-and-white line on this.
You definitely shouldn’t do work of any real substance when you’re no longer getting paid — like a detailed update on the history of a project or a rundown of the best way to approach a client — but if it’s a very simple question like “where is the key for the X filing cabinet?” that you could answer in a single sentence, it can be to your benefit to answer, because you want to maintain those relationships. Even then, there are limits; if you’re getting multiple questions like that, it’s reasonable to stop helping. But one or two very simple questions? Those are usually in your best interests to answer.
If you’re being asked for more then that, though, then any of these are reasonable to say:
* “I don’t think I can help since I’m no longer working there — I’m sorry about that!”
* “I don’t have access to that anymore now that I’ve left.”
* “I’m not sure off the top of my head — sorry!”
* “I’m not sure off the top of my head, but check the files I left behind.”
* “I can’t keep answering questions now that I’m gone, but try checking the manual.”
If it’s a colleague you particularly like or have good rapport with, you could say, “I know you’re in a tough spot since you’re trying to get this done, but since I’m not being paid anymore, I’m not comfortable continuing to help with the work.”
And if it’s a really large number of questions on substantive things and you’d be willing to help if they paid you, you could say, “I’m getting a lot of requests for help with things like this. I’d be willing to set up a consulting arrangement for a set number of hours of time over the next month or two if you want to do that.” (I’ve noticed people like to suggest quoting an outrageously fee for that, but that’s not in your interests either. A fair rate, yes, but not an obscene one just because you want to stick it to them; that’ll just make your judgment look really off. If you want stick it to them, you’re better off skipping this altogether.)
But if you’re not particularly interested in maintaining these relationships and don’t think you’ll want to call on them for any sort of help in the future, you can also just ignore the messages. You’re not obligated to respond.
The post I was laid off, but my old coworkers are still texting me with work questions appeared first on Ask a Manager.
https://www.askamanager.org/2026/04/i-was-laid-off-but-my-old-coworkers-are-stilling-texting-me-with-work-questions.html
https://www.askamanager.org/?p=37726